Privacy Policy

This Privacy Policy explains how Barrel Baths Pty Ltd (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services, including any purchases made through Barrelbaths.com.au (the “Site”). The term “you” refers to any user of the Services, including customers and website visitors.

Please read this Privacy Policy carefully. By using any of the Services, you consent to the collection, use, and disclosure of your information as outlined herein. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised Policy on the Site and update the “Last updated” date accordingly.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources. The information we collect depends on how you interact with us.

In addition to the specific uses described below, we may use your information to communicate with you, fulfill our legal obligations, enforce terms of service, and protect the Services and rights of our users.

What Personal Information We Collect

The personal information we collect varies based on your interactions with our Site. “Personal information” refers to information that identifies or relates to you. Below are categories and specific types of personal information we may collect:

Information We Collect Directly from You

You may provide us with the following information:

• Contact details: Name, address, phone number, email.

• Order information: Billing and shipping addresses, payment confirmation, email, phone number.

• Account information: Username, password, security questions.

• Shopping information: Items viewed, added to cart, or wish list.

• Customer support information: Details included in communications with us.

Providing certain information may be necessary to access specific features of the Services.

Information We Collect through Cookies

We automatically collect information about your interactions with the Services (“Usage Data”) using cookies and similar technologies. Usage Data may include device information, browser details, IP address, and other interaction metrics.

Information We Obtain from Third Parties

We may receive information about you from third parties, including:

• Service providers like Shopify.

• Payment processors that handle payment details.

• Tracking technologies used by us or partners when you interact with our content.

We treat information from third parties according to this Privacy Policy and are not liable for their practices.

How We Use Your Personal Information

• Providing Products and Services: To fulfill contracts, process payments, and manage your account.

• Marketing and Advertising: To send promotional communications and tailor advertising.

• Security and Fraud Prevention: To detect and prevent fraudulent activities.

• Communicating with You: To provide customer support and enhance our Services.

We utilize Cookies to improve our Site and Services. For detailed information about the Cookies we use, visit Shopify’s Cookie Policy. You can manage Cookie preferences in your browser settings, but blocking them may affect your experience and functionality of the Services.

How We Disclose Personal Information

We may share your information with third parties for legitimate purposes, including:

• Service providers performing services on our behalf.

• Business partners for marketing and service provision.

• With your consent when you request or authorize disclosures.

User Generated Content

If you submit user-generated content (e.g., product reviews), it will be public and accessible to others. We cannot guarantee the privacy or security of information you make public.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before providing any information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect their personal information. If you believe we have collected information from a child, please contact us for deletion.

Security and Retention of Your Information

While we strive to secure your information, no security system is infallible. Retention of your information is based on legal obligations and operational needs.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Right to Access: Request access to your personal information.

• Right to Delete: Request deletion of your personal information.

• Right to Correct: Request correction of inaccurate personal information.

• Right of Portability: Request a copy of your information and its transfer to a third party, where applicable.